Please do not worry, if it is an unpaid order. We will NOT process any
unpaid order. Rest assured, you will NOT be charged for that as well.
But once you make payment and there is modification needed on your
order, you are required to email firstname.lastname@example.org as soon as possible.
If you are American customer, you will frequently see this tracking
status. For your information, this status means the products are on
their way. This is because USPS does not update the status regularly on
the status. The status will be changed once the products are delivered.
Your patience is greatly appreciated under this context. For registered
mail users, please be reminded that shipping days are between 20 to 60
Please be reminded that for International Registered Mail users,
the shipping days are between 20 to 40 business days, which means they
are excluded of the Saturday and Sunday. Of course, please add another 3
days of processing on top of the shipping days in your calculation. In
addition, you can always check tracking status for more precise updates.
1. Please allow two
days for the POST agency to update all the parcels especially
International Registered Mail, where the traffic sometimes are congested
due to heavy flow. Please come back and do the checking after 2 days
2. Either typos or errors might have occurred at customer side or at
our side. For your information, the tracking number is being keyed in
manually and it is subjected to human errors, hence your understanding
is greatly appreciated here. However, please allow two days before
seeking clarification with us, it might always because of the first
No, recipients are of the responsible party to pay for the custom
tax if products are selected. For your information, not all the products
will be levied by custom tax. Products levied by custom tax are
randomly selected by the custom of respective country.
For eCheck, we will process your order after we receive your fund. It
usually takes up to 3-6 business days for an eCheck to clear. So please
wait, we will inform you after the process is clear and process your